IT support & managed services

Named engineers, published response times and a monthly report you can put in front of a board. Support that knows your systems because it built them.

Named engineers who know your systems because they're often the ones who built them — not a ticket queue routed to whoever's free. Published response times, a monthly report you could put in front of a board, and patching that happens on a schedule instead of after something breaks.

What's included

• Tiered SLAs from 4h to next-day
• Patch and dependency management
• Quarterly resilience testing
• Monthly written health report

Who this is for

Businesses that have outgrown a general-purpose IT guy but aren't ready for — or don't want — a full internal IT department.

What if we want to stop?

Retainers pause on 30 days' notice. Project work ends with a handover, not a dependency. You keep everything either way.